Terms of Use
The BLK International, LLC Web Site, www.getblk.com (the “Site”) is an online information and electronic commerce service provided by BLK International, LLC (“BLK”), subject to your compliance with the terms and conditions (“Agreement”) set forth below including, all exhibits hereto.
Water.orgTM and blk.waterTM logo design are registered trademarks of BLK. Other marks which appear on this Web site may be marks of third parties that are not affiliated with BLK. BLK and its affiliates do not control or endorse the content of third party Web sites.
Please read this Agreement carefully before accessing or using the Site. By accessing or using the Site, you agree to be bound by the terms and conditions set forth below. If you do not wish to be bound by these terms and conditions, you may not access or use the Site. If you utilize the Site in a manner inconsistent with these terms and conditions, BLK may terminate your access, block your future access and/or seek such additional relief as the circumstances of your misuse indicate is proper. BLK may modify this Agreement at any time, and such modifications shall be effective immediately upon posting of the modified Agreement. You agree to review the Agreement periodically to be aware of such modifications and your continued access or use of the Site shall be deemed your conclusive acceptance of the modified Agreement.
Privacy
For a complete description of BLK privacy policy, please refer to the “Privacy Policy” section of the Site.
User Submissions
Except for any personally identifiable information we may collect from you under the guidelines established in our Privacy Policy, any material, information or other communication you transmit, upload or post to this Site (“Communications”) will be considered non-confidential and non-proprietary. BLK will have no obligations with respect to the Communications. BLK and its designees will be free to copy, disclose, distribute, incorporate and otherwise use the Communications and all data, images, sounds, text, and other things embodied therein for any and all commercial or noncommercial purposes.
Disclaimer/Limitation of Liability
BLK makes no warranties or representations about the accuracy or completeness of this Site’s content or the content of any site or External Sites.
BLK does not filter advertisements or other content that children may view through our sites or “hot-linked” sites, and they could receive content and materials from the Internet and/or advertising that are inappropriate for children. We encourage parents and guardians to spend time online with their children and to consider using electronic filtering software.
THIS SITE AND THE MATERIALS, INFORMATION, SERVICES, AND PRODUCTS IN THIS SITE, INCLUDING, WITHOUT LIMITATION, TEXT, GRAPHICS, AND LINKS, ARE PROVIDED “AS IS” AND WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, BLK DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, FREEDOM FROM COMPUTER VIRUS, AND WARRANTIES ARISING FROM COURSE OF DEALING OR COURSE OF PERFORMANCE. BLK DOES NOT REPRESENT OR WARRANT THAT THE FUNCTIONS CONTAINED IN THE SITE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THIS SITE OR THE SERVER THAT MAKES THE SITE AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. BLK DOES NOT MAKE ANY WARRANTIES OR REPRESENTATIONS REGARDING THE USE OF THE MATERIALS IN THIS SITE IN TERMS OF THEIR COMPLETENESS, CORRECTNESS, ACCURACY, ADEQUACY, USEFULNESS, TIMELINESS, RELIABILITY OR OTHERWISE. THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
IN NO EVENT SHALL BLK BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, EXEMPLARY OR CONSEQUENTIAL, DAMAGES, OR ANY DAMAGES WHATSOEVER, EVEN IF BLK HAS BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, WHETHER IN AN ACTION UNDER CONTRACT, NEGLIGENCE, OR ANY OTHER THEORY, ARISING OUT OF OR IN CONNECTION WITH THE USE, INABILITY TO USE, OR PERFORMANCE OF THE INFORMATION, SERVICES, PRODUCTS, AND MATERIALS AVAILABLE FROM THIS SITE. THESE LIMITATIONS SHALL APPLY NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY. BECAUSE SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, OR THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
Indemnification
You agree to indemnify, defend and hold harmless BLK, its officers, directors, employees, agents, licensors, suppliers and any third party information providers to the Site from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of this Agreement by you.
Equal Opportunity Employer Statement
BLK is committed to providing equal opportunity employment opportunities to candidates and employees without regard to race, religion, creed, age, sex, height, weight, marital status, disability unrelated to an inpidual’s ability to perform adequately, national origin citizenship, ancestry, or any other characteristic protected by law.
Third Party Links
This Site may contain off-site links to third parties. BLK is not responsible for the content or privacy practices of these sites and encourages visitors to review the policies of those sites, which may differ from ours.
Ownership, Copyright & Trademark Information
The entire content included in this Site, including but not limited to text, design, graphics, interfaces, or code and the selection and arrangements thereof is copyrighted as a collective work under the United States and other copyright laws, and is the property of BLK. The collective work includes works that are licensed to BLK.
The material on this site is protected by international copyright and trademark laws. You may not modify, copy, reproduce, republish, upload, post, transmit, or distribute in any way any material from this site including code and software without express permission from BLK. You may download material from this site for your personal, non-commercial use only, provided you keep intact all copyright and other proprietary notices.
BLK, The BLK Logo, and all other trademarks, unless otherwise noted, are owned by BLK. All other brand names, product names, or trademarks belong to their respective holders.
Governing Law & Jurisdiction
This Agreement shall all be governed and construed in accordance with the laws of the State of California applicable to agreements made and to be performed in California. You agree that any legal action or proceeding between BLK and you for any purpose concerning this Agreement or the parties’ obligations hereunder shall be brought exclusively in a federal or state court of competent jurisdiction sitting in California. Any cause of action or claim you may have with respect to the Site must be commenced within one (1) year after the claim or cause of action arises or such claim or cause of action is barred. BLK’s failure to insist upon or enforce strict performance of any provision of this Agreement shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any provision of this Agreement. BLK may assign its rights and duties under this Agreement to any party at any time without notice to you.
Payment policies
Billing & Payment
- All orders must be paid for at the time of checkout.
- All orders shipped to CA will be charged 9.5% sales tax.
- We offer options for paying by credit card or PayPal.
- Secure credit card processing performed by Authorize.net. Charges will appear on statements as “blk. International Sales”.
Pricing Information
In rare cases, pricing errors may occur on the BLK website. BLK reserves the right to refuse or cancel any orders containing pricing errors, with no further obligations to you, even after your receipt of an order confirmation or shipping notice from BLK – the processing of a payment and acknowledgement of an order does not constitute a legally binding contract. BLK may, at its discretion, either contact you for instructions or cancel your order and notify you of such cancellation. Prices and availability of all products are subject to change without notice.
Substitutions
We may substitute flavors within our Essential Variety Packs or within our Customized Case Packs without notice when/if we expect a shortage of certain flavors for an extended period.
Shipping & Returns
For any questions about our products or policies, please contact us before you make a purchase. Messages are always answered as quickly as possible M-F during normal business hours PST, usually within 24 hours, but please allow 2 business days for us to respond.
Returns Policy
If there is an issue with your order, simply let us know and we are happy to have the opportunity to resolve the situation. You may return new, unopened items for a full refund or defective items for an exchange within 14 days of delivery. The cost of return shipping is the buyer’s responsibility in some cases such as unwanted or accidental order, but we’ll also pay the return shipping costs if the return is a result of our error (you received an incorrect item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (5 to 7 business days), and the time it takes your bank to process our refund request (5 to 10 business days). Please note that any non-defective item that is not in its original condition, is missing parts, or is damaged (including the product box/packaging) may be subject to up to a 50% restocking fee.
If you need to return an item, simply contact us for instructions.
Shipping
- Most orders are shipped M-F usually within 1-3 business days of receipt of full payment, but some items do require an additional 1-3 business days for handling and processing. Orders will ONLY be shipped to the address provided at the time of payment.
- All orders shipped to CA will be charged 9.5% state sales tax.
- Sorry, no local pickups. We ship only to the continental United States. Sorry, no HI, AK, or international orders.
- All orders are shipped via USPS, FedEx or UPS to addresses within the lower “contiguous” 48 U.S. states ONLY. We reserve the right to choose the shipping method for all orders. Tracking information is provided with every order via email once the item ships. It is the responsibility of the buyer to inform the seller of any special shipping instructions, requests or circumstances. Sorry, we do not offer any expedited shipping options at this time.
- While we take every precaution to prevent breakage occurring during transit, we cannot be responsible for carrier mishandling and do not guarantee against breakage of fragile glass items.
- ALL SHIPMENTS OVER $100 IN VALUE ARE REQUIRED TO HAVE MATCHING BILLING AND SHIPPING ADDRESSES. This policy limits fraudulent abuse, which helps keep our prices exceptionally low!
- ALL SHIPMENTS OVER $200 IN VALUE WILL BE SENT WITH SIGNATURE REQUIRED UPON DELIVERY. This is to protect both buyer and seller in the event of loss or theft.
Contacting Us
If there are any questions regarding this privacy policy, you may contact us using the information below.
BLK International, LLC.
26565 Agoura Road, Suite 205.
Calabasas, CA. 91302
United States
info@blkinternational.com
424-282-3443